How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too!

Write an email to contact@casdeia.com and we will analyze each case. Some orders are in pre-order and we cannot cancel them.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

We may suffer some delays.

Do you ship overseas?

Yes, we ship all over the world.

Get in touch

Have questions about your order, or a general enquiry?

Please, contact us via e-mail to contact@casdeia.com